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All products from
D'Cor Designs
are covered by our 100%
satisfaction guarantee policy. If you ( or your gift recipient ) are not
completely satisfied with the quality of a product, it may be replaced or
exchanged for a product of equal or lesser value. In some cases refunds or
credits will be given.
Please contact us at
dcordesigns@
gmail.com
concerning any problems you may have with our
products. Your complete satisfaction is important to us.
Occasionally, substitutions must
be made. This may be for reasons of supply shortage, hot weather, or even just
to make the presentation look better. Whatever the case, we will always replace
the item with one of equal or greater value. Please be assured that we always
try to please our customers.
Substitutions may be necessary to ensure your arrangement or specialty gift is
delivered in a timely manner. The utmost care and attention is given to your
order to ensure that it is as similar as possible to the requested item.
Flowers and Plants
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In arrangements of assorted flowers, the colors
shown online will be used if at all possible, even if this means
substituting other kinds of flowers of equal or greater value.
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For one-of-a-kind flower arrangements, such as all roses or all lilies, and
orchids we will make every attempt to match the flower type, but may
substitute with another color.
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If the floral container shown online is not available, a similar container
will be used.
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For green and blooming plants, similar plants may be substituted of equal or
greater value.
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